Frequently Asked Questions
Ehret Frequently Asked Questions
What areas do you serve?
✔ Belleville
✔ O’Fallon
✔ Mascoutah
✔ Shiloh
✔ Edwardsville
✔ Collinsville
✔ Swansea
…and surrounding communities!📍 Not sure if we service your area? Call us at 618.233.1018!
Do you offer emergency services?
Yes! We provide 24/7 emergency HVAC & plumbing repairs. If you have an urgent issue, call us anytime at 618.233.1018.⏳ Fast response to minimize damage and restore comfort ASAP.
Are your technicians licensed and insured?
Yes! Our union team consists of fully licensed, bonded, and insured professionals trained to handle residential and commercial systems safely and efficiently.
Do you offer financing options?
Yes! We offer flexible financing plans for larger repairs and system replacements. Contact us for details on our low-interest financing options.
Is Ehret still ran by family?
Yes! Ehret is still owned and ran by family! Has been since 1903!
Plumbing Frequently Asked Questions
What should I do if I have a plumbing leak?
🚨 Steps to take immediately:1️⃣ Shut off the main water supply.2️⃣ Place towels or buckets to contain water.3️⃣ Call Ehret Plumbing at 618.233.1018 for emergency repair!⏳ The faster you act, the less damage occurs.
How do I prevent my pipes from freezing in the winter?
✔ Keep your home heated to at least 55°F ✔ Let faucets drip slightly during extreme cold ✔ Insulate exposed pipes (garage, attic, basement) ✔ Open cabinet doors to let warm air circulate💡 Need pipe insulation? We can help!
What are the signs of a clogged drain?
❌ Slow draining sinks or tubs❌ Gurgling sounds in pipes❌ Water backing up into sinks or showers❌ Unpleasant odors from drains🛠 We offer drain cleaning & hydro jetting to clear even the toughest blockages!
How can I improve my home's water quality?
Consider installing a whole-home water filtration system. This helps: ✔ Remove chlorine, sediment, and contaminants ✔ Improve taste and odor ✔ Reduce hard water buildup in pipes and appliances📍 We install water softeners and filtration systems—ask about your options!
HVAC Frequently Asked Questions
How do I know if my HVAC system needs repair or replacement?
Signs you may need repairs:🔹 Inconsistent heating or cooling🔹 Unusual noises (banging, rattling, screeching)🔹 Increased energy bills🔹 Weak airflow
Signs you may need a replacement:🔹 Your system is over 15 years old🔹 Frequent breakdowns🔹 Rising repair costs
Either way we can help!
How often should I schedule HVAC Maintenance?
We recommend:
✔ Heating System Tune-Up – Every fall
✔ AC Maintenance – Every spring
🛠 Regular maintenance helps improve efficiency, prevent breakdowns, and extend your system’s lifespan!
What are the benefits of a programmable thermostat?
A smart thermostat helps you: ✔ Save on energy costs by adjusting temps automatically ✔ Maintain consistent comfort levels ✔ Control settings remotely from your phone💡 We install and set up smart thermostats for your convenience!
My AC is running but not cooling - what should I do?
✅ Thermostat settings (ensure it’s on “cool” mode)
✅ Air filter (a clogged filter reduces airflow)
✅ Circuit breakers (ensure power is on)
If the issue persists, call us for a professional inspection!
Commercial Frequently Asked Questions
Do you provide commercial HVAC and plumbing services?
Yes! We work with: ✔ Restaurants & Retail Stores ✔ Office Buildings ✔ Industrial Facilities ✔ Apartment Complexes 🏢 Customized maintenance plans available!
Can you help with commercial backflow testing?
Yes! We handle: ✔ Annual backflow testing & certification ✔ Installation of new backflow prevention devices ✔ Repairs & replacements to keep your business compliant📍 Ensure your system meets local regulations—schedule a test today!
Can Ehret handle large-scale HVAC and plumbing projects?
Absolutely! We have the expertise and equipment to manage large-scale commercial installations, repairs, and maintenance for office buildings, retail spaces, warehouses, and industrial facilities.📍 Whether it’s a new build or a system upgrade, we’ve got you covered!
Do you offer service agreements for businesses?
Yes! We offer tailored service agreements designed to: ✔ Prevent costly downtime ✔ Reduce energy bills with efficient systems ✔ Ensure compliance with local HVAC & plumbing regulations📍 Ask us about a custom plan for your facility!
How quickly can you respond to a commercial service call?
We offer priority scheduling for commercial clients and 24/7 emergency services to keep your business running smoothly. 📞 Call 618.233.1018 for immediate assistance!
Can you upgrade our building's HVAC system for better energy efficiency?
Yes! We specialize in high-efficiency commercial HVAC upgrades, which can: ✔ Lower energy costs ✔ Improve indoor air quality ✔ Reduce maintenance expenses
💡 Schedule a consultation to learn how we can modernize your system!
Can you handle grease trap cleaning and maintenance for restaurants?
Yes! We provide professional grease trap cleaning and maintenance to help: ✔ Prevent clogs & overflows ✔ Keep your business compliant with health codes ✔ Avoid costly emergency drain repairs🍽 Regular maintenance helps avoid shutdowns—schedule service today!
Do you install rooftop HVAC units for commercial buildings?
Yes! Our team specializes in installation, replacement, and repair of rooftop HVAC units for offices, retail spaces, and industrial buildings.📍 We handle everything from sizing to installation and ongoing maintenance!
Serving the Metro East Since 1903
Belleville
O'Fallon
Mascoutah
Edwardsville
Fairview Heights
Collinsville
Glen Carbon
Alton
Millstadt
Columbia
Freeburg
Red Bud
Granite City
Pontoon Beach
Swansea
Shiloh
Scott AFB
Maryville
Troy
Highland
Waterloo
Smithton
Alton
Wood River
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